Special Services

‍La Compagnie loves animals and is committed to welcoming them in the best possible conditions in the cabin. Due to our 100% business-class configuration, only in-cabin transport is allowed.

‍As ourflights are exclusively in business class, only in-cabin transport is allowed; transporting animals in the cargohold is not offered.
Your pet travels under your responsibility: you must inform the Cabin Crew oftheir presence during both boarding and upon arrival.

You mustbook your pet’s transport no later than 24 hours before departure, eitherthrough your “My Bookings” section or by contacting our customer service.
The fee is $200 per trip ($400 for a round trip).

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In-Cabin Travel: Dogs and Cats

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We acceptsmall cats and dogs (under 17 lbs.), limited to one pet per passenger.
To ensure everyone's comfort onboard, only three animals are allowed perflight. We recommend submitting your request as early as possible. Confirmationwill be sent depending on availability.

Pleasecomply with the following conditions to allow your pet to travel comfortably:

Conditions:

• Only one pet per passenger is allowed.
• Your pet must be at least 6 months old, weigh under 17 lbs. (8 kg), and have up-to-date vaccinations.
• Official documents (passport and vaccination record) will be checked at the airport check-in counter.

Pet Carrier:

• Your pet must travel in a well-ventilated carrier (max 55 x 35 x 25 cm) placed on the floor in front of you.
• The carrier is considered as your cabin luggage. You may bring an additional personal item (e.g., handbag, laptop case). All other luggage must be checked (your ticket includes 2 x 70 lbs.).
• Your pet must remain in the carrier for the entire flight.

Onboard Comfort:

• For safety reasons, certain seats (e.g., emergency exits and aisle seats) are not available for passengers with pets.
• With the pet placed in front of your seat, you will not be able to fully recline to the bed position.
• Animal relief areas are available at Newark (Terminal B, South area “Immigration Hall”) and Paris Orly (Terminal 4, Gate 48).

Documents to Present at Check-in

Before yourdeparture, ensure you have:

• Pet passport (issued within 10 days before departure and 15 days before return)
• Veterinary health certificate (less than 10 days old)
• Up-to-date vaccination certificate, especially for rabies
• For flights with stopovers: international health certificate in English

Regulations vary by destination:

• European Union: European passport and electronic identification required
• United States: No stay in rabies-risk countries in the past 6 months, and CDC form required
• Other countries: Check with the local embassy or health authorities

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In-CabinTravel: Dwarf Rabbits

LaCompagnie also allows dwarf rabbits in the cabin.
Please follow the guidelines below to ensure their well-being:

• One dwarf rabbit per passenger
• Minimum age: 2 months
• Must be microchipped
• Must travel in a rigid, secure cage (max 56 x 45 x 20 cm; total dimensions 115 cm)

Some countries prohibit the entry of rodents –please check before you travel.

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‍Good to Know

Your pet’scarrier counts as your cabin baggage.
You may also bring only one personal accessory (e.g., handbag, laptopcase).
All other luggage must be checked (2 x 32 kg included in your ticket).

For More Information

Transportconditions may change depending on current health regulations.
If the maximum number of 3 animals has already been reached on your flight, youwill not be able to book pet transport.

Thank youfor your understanding and we wish you a pleasant journey with La Compagnie.

Useful links:

• [Traveling Abroad with Your Pet | Service-Public.fr]
• [Traveling with Pets – Legal Framework | French Customs Portal]

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In accordance with the U.S. Department of Transportation's (DOT) final rule, La Compagnie no longer considers emotional support animals to be service animals as of July 14, 2021. Emotional support animals may travel as pets in the cabin if they comply with the terms and conditions set forth above.

La Compagnie only accepts trained service dogs (trained to assist a person with disabilities) free of charge.

What is the difference between a pet and a service dog for La Compagnie? 

• A pet can be a cat, dog, or dwarf rabbit weighing less than 18 lb (8 kg). To travel on La Compagnie, its owner must pay a fee equivalent to 10% of the ticket cost and comply with the above conditions of carriage.
• A service dog is specially trained to help its owner with various daily tasks and is carried free of charge on board. There are no restrictions on service dogs, and they can board without a cage or bag. Documentation is checked at the check-in desk on the day of departure.

Passengers travelling with a trained service dog must comply with the following conditions :

• Each passenger may travel with a maximum of two trained service dogs.
• You must inform our Customer Service department of their presence in the cabinat least 48 hours before departure.

As of August 1, 2024, please note the new regulations published by the CDC concerning exclusively the importation of dogs into the United States for pets and service dogs:

• Minimum age of dog : 6 months
• Dogs must NOT have been in a high-risk country (list of high-risk countries) in the last 6 months.
• A CDC Dog Import Form must be completed for both Pets and Service Dogs.
• All usual and official documents must be in English.

• At least 48 hours prior to departure, you must submit the U.S DOT form (Air Travel with a Service Animal) for validation before your flight, attesting to the animal's health, education, and behavior.
• Your pet must remain seated in front of your assigned seat. It is forbidden to sit in an emergency exit row or in the aisle.
• Any dog weighing more than 13.2 lb (6 kg) and not carried in closed baggage must wear a muzzle.

La Compagnie will refuse boarding to any passenger accompanied by a trained service dog who does not meet the above conditions.

Please note that due to our cabin configuration, if you are traveling with an animal, you will not be able to fully recline your seat.

For further information, please contact our customer service department at +33(0)892 230 240 or by email at contact@lacompagnie.com.

Your child will enjoy a personal escort at both airports as well as priority boarding.

During the flight, your child can take advantage of our entertainment offer, available on personal touchscreen tablets, as well as exceptional business class comfort including a quality seasonal meal under the caring supervision of our hostesses and stewards.

A special meal adapted to young children is available for order. We invite you to make the request to our team member when booking the unaccompanied minor's flight.

You can book an unaccompanied minor ticket by contacting us directly. To save time, La Compagnie suggests you prepare the following information:

• Name, address and phone number of the individual bringing the child to the departure airport
• Name, address and phone number of the individual picking the child up at the arrival airport

Please be aware that the check-in process must be completed at the check-in desk at least 50 minutes prior to departure.

Once the booking is complete, we will provide you with all the necessary information concerning the time and place where our staff will welcome your child. Our staff will then escort your child to the aircraft.

Please remember to check-in any luggage your child would not be able to carry by himself in the cabin.

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To avoid last-minute stress, complete the Unaccompanied Minor form online.You will need to provide this when checking in.

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You can download it from this page.

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Please print 3 copies of the travel documents before going to the airport.

• ‍Download the Unaccompanied minor form
• Download the Disclamer form‍

We welcome children with disabilities under a certain set of conditions.

Please contact our call center for more information.In the event that a flight is canceled or delayed, your child will remain under the constant supervision of our team, even if accommodation is needed.

Should this occur, the person(s) whose contact details were given during the booking process will be informed immediately.